Privacy Policy

Effective Date: April 22, 2025
Last Updated: April 22, 2025

At TaazaCart, your trust means everything to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or place an order. We are fully committed to safeguarding your privacy and being transparent in all our data practices.

1. Information We Collect

When you browse, shop, or communicate with TaazaCart, we may collect the following information:

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping/billing address
  • Payment information (processed securely via third-party gateways like Razorpay)

b. Order & Transaction Data

  • Products purchased, date and time of order, amount paid
  • Delivery and transaction status
  • Customer service interactions or feedback

c. Website Usage Data

  • IP address and device information
  • Browser type and language
  • Pages viewed, clicks, session duration
  • Referring URLs (e.g., search engines or social media)

2. How We Use Your Information

We only use your personal information to provide and improve your experience with Taazacart. This includes:

  • Processing Your Orders: Fulfilling your purchases, handling delivery, and providing order updates.
  • Customer Communication: Sending transactional emails, delivery confirmations, promotional offers (if subscribed), and support responses.
  • Website Improvement: Analyzing user behavior to optimize our content, navigation, and performance.
  • Security & Fraud Prevention: Monitoring orders and access patterns to detect and prevent unauthorized or suspicious activity.
  • Legal Compliance: Maintaining records where legally required for tax, auditing, or regulatory reasons.

We never sell, rent, or share your data with third-party marketers.

3. Payment & Data Security

We take your privacy and payment security seriously.

  • All payment transactions are processed securely through verified, PCI-compliant payment gateways.
  • We do not store any card or UPI credentials on our servers.
  • Our site uses SSL encryption to ensure all your personal and transactional data remains private.

We continuously review and update our data protection systems to guard against unauthorized access, breaches, or misuse.

3. Payment & Data Security

Our website uses cookies to offer a smooth, personalized browsing experience. Cookies help us:

  • Remember your preferences and cart items
  • Understand visitor behavior to improve our website
  • Run remarketing ads (if opted-in)

You can disable or clear cookies at any time via your browser settings. However, this may affect the functionality of some parts of our website.

5. Your Rights

You have full control over your personal information. You may:

  • Request a copy of the data we hold about you
  • Ask us to update or correct your details
  • Request deletion of your data (excluding legal record-keeping obligations)
  • Withdraw your consent for marketing emails at any time by clicking “unsubscribe”

To exercise any of these rights, please contact us at support@taazacart.com.

6. Data Retention

We retain your information only as long as necessary:

  • For order fulfillment and delivery
  • For customer support and service history
  • As required by Indian law (for tax and compliance)

Inactive customer data is regularly purged after a defined period of non-engagement.

7. Third-Party Links

Our website may contain links to third-party services (such as delivery partners, payment processors, or social media). Please note:

  • We are not responsible for the privacy practices of these external websites.
  • We recommend reviewing their individual privacy policies before sharing personal information.

8. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in law, technology, or our services. The revised policy will always be posted on this page with the effective date.

We encourage you to review it periodically for any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us:

Email: support@taazacart.com