Terms & Conditions

Effective Date: April 22, 2025
Last Updated: April 22, 2025

Welcome to TaazaCart! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from www.taazacart.com (the “Site”), you agree to follow these Terms. Please read them carefully before placing an order.

1. Use of the Website

By using our website, you agree that:

  • You are at least 18 years old or are using the site under adult supervision.
  • You will provide accurate, up-to-date, and complete information when ordering or registering.
  • You will not misuse the site or violate applicable laws during your use.

2. Product Information

  • TaazaCart sells fresh, seasonal produce including fruits and vegetables sourced directly from trusted farms and grocery items.

  • We aim to provide accurate product descriptions, but slight variations in size, color, sweetness, or ripeness may occur due to the natural nature of produce.

  • All images shown are representative only. Actual products may look slightly different.

3. Order Acceptance & Cancellation

  • Orders are confirmed only upon successful payment and confirmation via email or SMS.

  • We reserve the right to cancel any order due to stock unavailability, technical errors, or invalid details.

  • If an order is cancelled from our end, a full refund will be processed within 5–7 working days.

4. Pricing & Payment

  • All prices listed are in INR and inclusive of applicable taxes unless stated otherwise.
  • Prices may vary based on seasonality, availability, and mango variety.
  • Payments must be made in full at checkout via our secure payment gateways (Razorpay, UPI, Credit/Debit Card, Net Banking, etc.)
  • We do not store your payment information — it is processed securely by third-party providers.

5. Shipping & Delivery

  • Orders are typically dispatched within 1–2 working days of harvest.
  • Delivery usually takes 2–5 days depending on location.
  • Exact timelines may vary due to weather, courier delays, or unforeseen events.
  • Delivery is complete once the order is marked as delivered to the address provided.

Please refer to our Shipping & Return Policy for more details.

6. Returns, Replacements & Refunds

Due to the perishable nature of mangoes, we do not offer returns.

You may request a refund or replacement in case of:

  • Damaged or spoiled mangoes
  • Incorrect item or quantity received
  • Non-delivery within reasonable time

You must report issues within 24 hours of delivery with supporting photos.
See our Refund Policy for full details.

7. Intellectual Property

  • All content on the TaazaCart website — including text, logos, images, and graphics — is the property of TaazaCart and protected by intellectual property laws.

  • You may not copy, reuse, or distribute content without written permission.

8. Limitation of Liability

  • TaazaCart is not liable for:

    • Allergic reactions or health issues not disclosed at the time of purchase

    • Delivery delays caused by natural calamities, strikes, or incorrect shipping details

    • Taste preferences or natural variations in produce

    In any event, our liability is limited to the value of the order placed.

9. User Conduct

  • You agree not to misuse the website, leave abusive comments, or attempt to disrupt our services.
  • We reserve the right to restrict access, suspend accounts, or take legal action for violations.

10. Changes to These Terms

TaazaCart may update these Terms from time to time.
Changes will be published on this page with an updated effective date.
Continued use of the site after such updates indicates your agreement to the revised Terms.

11. Contact Us

For any queries or concerns related to these Terms & Conditions:

Email: support@taazacart.com