Shipping Policy

1. Delivery Locations

TaazaCart delivers to selected serviceable areas. Serviceability may depend on your city, pin code, delivery route, product availability, and operational capacity.

If your location is not serviceable, you may be notified at checkout or shortly after placing the order.

2. Order Processing and Dispatch

Orders are typically processed, packed, and prepared within 1–2 working days, depending on product availability, harvesting schedule, freshness checks, and operational capacity.

3. Delivery Timelines

Delivery usually takes 2–5 working days depending on location, delivery route, product category, and courier or delivery availability.

Metro or nearby serviceable areas may receive faster delivery. Remote areas may take longer.

Delivery timelines are estimates and may be affected by weather, traffic, strikes, public holidays, incorrect address, customer unavailability, courier delays, or circumstances beyond TaazaCart’s control.

4. Packaging and Handling

TaazaCart packs orders with care to protect freshness and reduce damage during transit. Fresh and delicate items may be packed separately or handled with additional precautions where required.

Cold-sensitive products may be handled using suitable packaging or insulated handling where operationally available.

5. Delivery Charges

Delivery charges may vary based on order value, location, delivery method, membership benefits, offers, and serviceable area.

The final delivery charge, if applicable, will be shown during checkout before order confirmation.

6. Customer Responsibilities

Please provide complete and accurate delivery details, including address, landmark, pin code, mobile number, and delivery instructions where needed.

If delivery fails due to incorrect address, customer unavailability, unreachable phone number, access restrictions, or refusal to accept the order, TaazaCart may cancel the order or charge additional delivery costs where applicable.

7. Tracking and Communication

Where available, TaazaCart may share order updates through email, SMS, WhatsApp, account dashboard, or other communication channels.

Tracking may not be available for all delivery methods or serviceable zones.

8. Delayed Delivery

If delivery is delayed due to operational or external reasons, TaazaCart will make reasonable efforts to keep you informed.

Delay alone may not always qualify for cancellation, return, or refund, especially where fresh items have already been packed or dispatched. Each case will be reviewed based on the order status and product type.

9. Need Help?

For delivery-related support, contact:

• Email: support@taazacart.com
• Website: https://taazacart.com
• Company: Kaatkut Private Limited

Official contact details will be updated by TaazaCart where required.